In recognition of the fact that even people who can afford to stay in luxury hotels like to save a few dollars when possible, the Ritz-Carlton brand announced today it is offering a 15% discount to guests at all of its hotels who are willing to make their own beds.
“Customer surveys have consistently shown that guests want to help out where they can, whether it be in the kitchen or behind the bellman’s desk, so we thought ‘Why not award them for their loyalty?” said company spokesman Bob Payne, who is himself currently a guest in a City View Suite at the Ritz-Carlton New York, Central Park.
While some industry observers suggest the discount might be overly generous, Payne says it is about compensating people commensurate with what they are worth.
“It’s simply a matter of fairness,” Payne said. “When Mick Jagger stays with us he is willing to get both sides of the top sheet an equal distance from the floor, and even place a chocolate on the pillow, but you can’t expect that level of pitching in without having something in it for him.”
In related news, the Four Seasons Scottsdale sent out a note to its guests today, asking if anyone wanted to go out to the airport to pick some people up.
Humor Travel Writer Bob Payne is a hospitality industry efficiency consultant and a board member emeritus of the Relais & Chateaux Hotel Group.
BigStock photo.
